Merchant Return Policy

πŸ“¦ Return Eligibility

You may request a return within 7 days of receiving your item if:

  • πŸ“… The return request is made within 7 days of delivery
  • πŸ“¦ The product is unused, undamaged, and in original condition
  • πŸ“„ All original accessories, box, and purchase invoice are included
  • πŸ”§ The product is not physically damaged, scratched, or water-exposed
  • πŸ”’ Items such as earphones, opened accessories, or custom orders are non-returnable due to hygiene and packaging seals

πŸ”„ Return Process

  • Contact us via WhatsApp or Email within 7 days of delivery
  • We’ll provide you with a return shipping label or instructions
  • Send the item back via courier/mail (on us – free return shipping)
  • Once inspected and approved, you’ll receive a full refund or replacement

πŸ’Έ Refund Time

βœ… Approved refunds are processed within 5–7 business days
πŸ’³ Refunds are issued via the original payment method


πŸ“ž Contact for Returns

Have a return request or question?


πŸ›‘οΈ Our Commitment

We aim to provide a smooth, honest, and fair return process for every customer. Your trust matters to us.


✨ Summary:

Policy ItemDetails
Return Window7 Days from delivery
Return CostFree Return Shipping
ConditionNew, unused, undamaged
Refund TypeFull Refund or Replacement
ExceptionsOpened accessories, custom products